The One Number Businesses Need to Know

Alex Greenwood
4 min readJun 22, 2021

How Emojis Can Help Manage Employee Turnover and Improve Corporate Culture

There is one number that matters more than anything else to businesses striving to make positive advances in corporate culture — and the key to finding it may lie in an emoji.

“In 2003, the Harvard Business Review published an article about the Net Promoter Score, describing it as the one number…

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Alex Greenwood

PR Consultant, Speaker, Podcast Producer/Host, Editor, and Award-Winning Writer of the John Pilate Mystery Series. Accomplished belly laugher.